Welcome to Divine Bears. These Terms & Conditions govern your use of this website and purchases made through it.
By accessing this website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
About Our Store
Divine Bears by Rana George offers products relating to Lenormand, divination, spiritual study, personal practice, and related interests. Products may include books, card decks, crystals, educational materials, accessories, and other selected items.
Product availability may change from time to time.
Product Information
We make every reasonable effort to present product descriptions, photographs, dimensions, colors, materials, and other information as accurately as possible.
Please note that colors may vary slightly depending on your screen or device.
Crystals, minerals, and other natural products are inherently unique. Variations in color, shape, markings, inclusions, texture, and size are natural characteristics and are not necessarily considered defects.
Where a product is handmade, independently produced, or printed in batches, minor variations may also occur.
Prices
All prices are displayed in dollar unless otherwise stated.
Applicable taxes, delivery charges, customs duties, or other fees may be added where relevant and will either be displayed during checkout or remain the responsibility of the customer where required by the destination country.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted, except where required to correct an obvious pricing or technical error.
Orders
Submitting an order does not necessarily mean that the order has been accepted.
An order is considered accepted once payment has been successfully processed and you receive confirmation that the order has been accepted or prepared for fulfilment.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases of:
Product unavailability
Incorrect pricing
Suspected fraudulent activity
Payment failure
Delivery restrictions
Technical or inventory errors
If payment has already been received for an order we are unable to fulfil, the appropriate amount will be refunded.
Payment
Payments are processed securely through our designated third-party payment provider, Stripe.
By placing an order, you confirm that you are authorised to use the payment method provided.
We do not directly store complete payment-card information.
Shipping and Delivery
Orders are shipped according to the delivery options and estimated timeframes presented on our website or during checkout.
Please note that delivery estimates are not guaranteed unless expressly stated otherwise.
Delays caused by postal services, couriers, customs authorities, weather, strikes, public holidays, or circumstances outside our reasonable control may occasionally occur.
Customers are responsible for providing a complete and accurate delivery address.
Full shipping information should be provided on a separate Shipping & Return Policy page.
International Orders, Customs and Duties
International customers may be responsible for customs duties, import taxes, handling fees, or other charges imposed by their country.
Unless expressly stated otherwise during checkout, these charges are not included in the purchase price and remain the responsibility of the customer.
We cannot control or predict charges imposed by local customs authorities.
Returns, Refunds and Exchanges
Returns, exchanges, and refunds are handled in accordance with our published Shipping & Returns Policy and applicable consumer-protection laws.
Nothing in these Terms & Conditions is intended to limit any statutory consumer rights that cannot legally be excluded.
For hygiene, copyright, digital-content, personalised, sealed-product, or other legally permitted exceptions, different return conditions may apply. Any such restrictions should be clearly stated on the relevant product page or in our Returns Policy.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery.
Where appropriate, we may request photographs of the product and packaging so that we can investigate the issue and arrange a suitable resolution.
Divination and Spiritual Products
Products relating to Lenormand, divination, card reading, spirituality, intuition, symbolism, or metaphysical subjects are offered for educational, spiritual, creative, and personal-development purposes.
No product, publication, card deck, reading method, or accompanying material should be regarded as a substitute for professional medical, psychological, legal, financial, or other regulated professional advice.
Individual experiences and interpretations may vary, and no particular spiritual, predictive, personal, financial, health, or other outcome is guaranteed.
Crystals and Metaphysical Information
Any historical, traditional, spiritual, energetic, or metaphysical associations described in relation to crystals or minerals are provided for informational and spiritual-interest purposes only.
Such information is not intended to diagnose, treat, cure, or prevent any medical or psychological condition and should not replace advice or treatment from an appropriately qualified healthcare professional.
Intellectual Property
Unless otherwise stated, the content of this website—including text, photographs, graphics, branding, product imagery, educational material, written descriptions, designs, and original content associated with Rana George—is protected by applicable intellectual-property laws.
Original books, card decks, systems, teaching materials, illustrations, product designs, and other works remain the intellectual property of their respective copyright or trademark owners.
Content owned by Rana George or Divine Bears by Rana George may not be copied, reproduced, republished, distributed, modified, commercially exploited, or used to create derivative products without prior written permission.
Purchasing a product does not transfer copyright, trademark rights, reproduction rights, publishing rights, or commercial licensing rights to the purchaser.
Website Use
You agree not to use this website for unlawful, fraudulent, harmful, or abusive purposes.
You must not attempt to interfere with the security or operation of the website, gain unauthorised access to protected areas, misuse our content, or use automated systems to extract substantial portions of the website without permission.
Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, social-media platforms, email providers, and other websites.
We are not responsible for the privacy practices, content, availability, or independent terms of third-party websites and services.
Limitation of Liability
To the fullest extent permitted by applicable law, Divine Bears will not be liable for indirect, incidental, consequential, or other losses arising from the use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including rights or remedies that cannot be excluded under applicable consumer law.
Changes to These Terms
We may update these Terms & Conditions periodically. Any changes will take effect when the revised Terms are published on this website.